Virtual Assistant · UK based

Calm, reliable virtual support for busy business owners.

Helping you reclaim your time, reduce overwhelm and focus on growing your business.

Trusted partner · 15+ years experience
A calm, organised workspace with a laptop, notebook and warm cup of tea
How I can help

How I Can Help

Practical, proactive support designed to save you time, reduce overwhelm, and help your business run more efficiently.

Running a business involves countless moving parts. My role is to take ownership of the tasks, processes, and day-to-day responsibilities that consume your time, allowing you to focus on growth, clients, and the bigger picture.

Executive & Administrative Support

Reliable administrative support that keeps your business organised, efficient, and running smoothly behind the scenes.

  • Inbox management
  • Diary and calendar management
  • Meeting scheduling
  • Travel arrangements
  • Document creation and formatting
  • Data entry and database management
  • File organisation
  • General administration

Client & Business Support

Helping you deliver a professional experience while building stronger client relationships and improving communication.

  • Client communication
  • Customer support
  • CRM management
  • Lead follow-up
  • Proposal preparation
  • Presentation support
  • Relationship management
  • Business development and sales support
  • Sales administration

Operations & Process Improvement

Creating structure, improving workflows, and implementing systems that help your business operate more effectively.

  • Process reviews
  • Workflow optimisation
  • SOP creation
  • Business process documentation
  • Project coordination
  • Task management systems
  • Operational support
  • Reporting and business administration

AI-Powered Business Support

Helping businesses embrace practical AI tools to save time, improve productivity, and streamline repetitive tasks.

  • AI tool research and recommendations
  • AI-assisted workflow development
  • Process automation opportunities
  • AI productivity systems
  • AI-powered content assistance
  • Research and information gathering
  • Business efficiency improvements
  • AI implementation support

Need support tailored to your business?

Every business is different. Whether you need a few hours of support each month or ongoing assistance, I can create a flexible solution that works for you.

Book a Discovery Call
Why work with me

Why choose My Virtual Serenity?

You deserve support that feels like a quiet exhale - dependable, detail-focused and genuinely invested in helping you succeed.

  • Over 15 years of business experience
  • Proactive and dependable support
  • Strong relationship-building skills
  • Highly organised and detail-focused
  • Flexible support tailored to your needs
  • A trusted partner who takes ownership
Alicia, founder of My Virtual Serenity
Meet Alicia

The calm hand behind your business.

With over 15 years of experience in sales, account management and business development, I've built my career around helping businesses stay organised, build strong relationships and achieve their goals.

I'm naturally organised, proactive and solutions-focused, with a knack for bringing order to chaos and keeping things moving.

I created My Virtual Serenity to give busy founders and professionals reliable support they can trust, freeing up their time to focus on growing their business.

Learn More
Kind words

From the people I support.

"Working with Alicia has given me back hours every week. She quietly takes care of the details so I can focus on my clients."
Sarah M.
Founder, Boutique Consultancy
"Calm, organised and genuinely lovely to work with. My inbox has never been so peaceful — and neither have I."
James R.
Independent Consultant
"Alicia brings order to chaos. She just gets it done — beautifully, and without fuss. I couldn't recommend her more."
Priya K.
Small Business Owner
Let's begin

Ready to reclaim your time?

Let's discuss how I can support your business and help you focus on what matters most.

Let's Chat